The Communication Cycle and Active Listening
45 minutes • Knowledge check required • Work product required
Explain communication as a cycle of intent, message, channel, reception, interpretation, and feedback.
Communicate expectations, address concerns, and strengthen accountability without weakening relationships.
A practical leadership course focused on clear direction, active listening, constructive feedback, accountability, and professional follow-through.
45 minutes • Knowledge check required • Work product required
Explain communication as a cycle of intent, message, channel, reception, interpretation, and feedback.
45 minutes • Knowledge check required • Work product required
Plan messages around purpose, audience, action, and evidence.
50 minutes • Knowledge check required • Work product required
Prepare feedback using facts, impact, expectations, and support.
50 minutes • Knowledge check required • Work product required
Differentiate positions, interests, needs, and options.
50 minutes • Knowledge check required • Work product required
Design meetings around decisions, coordination, learning, or problem-solving.
Ten scored questions with answer explanations. An 80% passing score is required and retakes are allowed.
Produce a reviewed work sample that can be included in a learner portfolio and discussed with an employer, school, or community partner.